Our dedicated Collection Site Management department maintains a vast network of reliable collection sites worldwide. More than 10,000 active, preferred, and clinic service centers are available to accommodate your substance abuse testing and occupational health needs. These providers are knowledgeable, experienced, and follow all established regulatory guidelines to maintain proper collection procedures and assure specimen integrity. Many can also provide breath alcohol testing, pre-employment, random, and postaccident testing, physicals, and occupational health programs.
The specimen collection process is one of the most visible aspects of a substance abuse testing program, and collections performed improperly can compromise the forensic defensibility of test results. To ensure consistency and compliance, all collection sites in our network must submit certification documents and a service agreement to us for review. Once we review and approve a collection site, it is then added to our network based on price, services offered, qualifications/certifications, ability to meet the needs of our clientele, professional associations, reputation, and client feedback.
We match the needs of each client based upon location and requirement. From scheduling an individual collection at a clinic to arranging multiple on-site collections, the Collection Site Management department works daily with clients to find conveniently located providers within our global network and ensures that these sites fulfill all service requests. In addition to locating the sites, we will manage all aspects of the Collection Site Management program, including account setup, reimbursement for services rendered, and addressing issues with the locations.