Collection Site Management
Alere Toxicology's dedicated Collection Site Management department maintains a vast network of reliable collection sites worldwide. More than 10,000 active, preferred, and clinic service centers are available to accommodate your substance abuse testing and occupational health needs. These providers are knowledgeable, experienced, and follow all established regulatory guidelines to maintain proper collection procedures and assure specimen integrity. Many can also provide breath alcohol testing, pre-employment, random, and postaccident testing, physicals, and occupational health programs.
The specimen collection process is one of the most visible aspects of a substance abuse testing program, and collections performed improperly can compromise the forensic defensibility of test results. To ensure consistency and compliance, all collection sites in Alere Toxicology’s network must submit certification documents and a service agreement to our staff for review. Alere Toxicology will then add service centers to our network based on price, services offered, qualifications/certifications, ability to meet the needs of our clientele, professional associations, reputation, and client feedback.
Alere Toxicology matches the needs of each client based upon location and requirement. From scheduling an individual collection at a clinic to arranging multiple on-site collections, the Collection Site Management department works daily with clients to find conveniently located providers within our global network and ensures that these sites fulfill all service requests. In addition to locating the sites, Alere Toxicology will manage all aspects of the Collection Site Management program, including account set-up, reimbursing for services rendered, and addressing issues with the locations.
More about our collection network »
In addition to the administrative advantages of Alere Toxicology's Collection Site Management, your company will gain financial and accounting benefits. Alere Toxicology usually has more favorable rates for service based upon our volume discounts. By Alere Toxicology overseeing your services, these discounts can be passed on to you. Regarding account reconciliation, you and your staff will not be required to establish individual relationships with each site, receive multiple bills, and contend with a site if a concern arises. Instead, you will receive 1 itemized bill from Alere Toxicology for services, and Alere Toxicology's dedicated staff will maintain a positive working relationship with each collection site to ensure your needs are consistently being met.
Thousands of Alere Toxicology clients currently take advantage of the Collection Site Management services, including large multistate companies, state governments, municipalities, unions, health care providers, building contractors, and school systems.
Some of the benefits of Alere Toxicology's Collection Site Management program include:
- Dedicated departmental representatives to answer all account concerns via phone, fax, and email
- Customized set-up for all accounts, protocols, and billing procedures
- Experienced oversight of service-oriented collection sites to include 1 time or long-term use, occupational medicine services, mobile/on-site services, and after-hours services
- Consolidated billing from a single source at discounted rates
- Better ability to budget and forecast expenses by having fixed costs for your substance abuse testing program
Alere Toxicology's Collection Site Management services add a level of customization and customer service to your account. The Collection Site Management department is a distinct group with Alere Toxicology that accommodates all logistical set-up and services for your substance abuse program. Our administrative expertise removes all the hassles of your daily management, making our substance abuse testing program as simple and seamless as possible.